TERMS AND CONDITIONS

According to section 2(t) of the Information Technology Act, 2000, and the rules thereunder, this document is an electronic record.

www.valbonefashion.in (“Website”) is owned and operated by Valbone Fashion, a company incorporated under the Indian Companies Act, 1913, having its registered office E-57, NOIDA SECTOR 63 UP-201301.

The general terms and conditions that apply to using the website (www.valbonefashion.in) and making purchases there are established by this document and the papers specified above (hereinafter referred to as the "Conditions").

For the purposes of this document, "User" or "Users" refers to any individual(s) or legal entity(ies) who visits, utilizes, interacts with, or engages in any type of business at the Website.

Before using this website, we strongly advise Users to read the Terms of Service and our Privacy Notice (collectively, the "Data Protection Policies"). The User agrees to be governed by these Terms and our Data Protection Policies when using this website or placing an order there.

The Terms and applicable policies will be regarded as having been unconditionally and irrevocably accepted and acknowledged by the User when they access, browse, or otherwise use the website. The User certifies that they have carefully read, comprehended, and agree to be bound by these Terms by using this website. Valbone Fashion maintains the right to amend any of the Conditions at any time, without prior notice to Users, and may, in its sole discretion, permit or deny access to the website. It is the User's responsibility to regularly review them because the Conditions in effect at the time the User uses the website or the applicable contract is finalized. The Users' approval of the amended Terms shall be evidenced by their continued use of this website.

ELIGIBILITY:

According to Indian contract law, the user must be at least 18 years old and capable of entering into a contract. According to the relevant laws, if a User under the age of 18 wants to use the Website's services, they must do so through a legal guardian.

The User must have the permission of the corporation, company, institution, association, or other entity on whose behalf they are using the Website before using or accessing the Website.

Valbone Fashion retains the right to deny new Users access to the Website's services or to revoke access for already-authorized Users.

USER ACCOUNT: 

Users might need to create an account ("Account") by providing the necessary information about themselves as requested on the website to register and use the website. User Id and password secrecy is the sole responsibility of the User. The accuracy and correctness of any such facts and information provided by the User upon registration shall be User's exclusive responsibility. Valbone Fashion reserves the right to permanently or for the shortest time period, it deems appropriate to cancel or suspend a user's registration if it has any reason to doubt the accuracy of any details or information provided by the user, or if any information provided by the user is discovered to be false, inaccurate, or misleading. The User's relevant data or personal information will be processed in compliance with the Data Protection Policies. When a user uses this website, they consent to the information and data being processed and affirm that all information and details submitted are accurate and genuine.

The User is only allowed to create one Account, and it cannot be exchanged or transferred to another individual.

USE OF OUR WEBSITE:

The following terms and conditions are accepted by the User when using this website and placing an order through it:

To only use this website to submit legitimate requests for information and orders.

Not to place any fictitious or fraudulent orders. If Valbone Fashion determines that an order of this nature has been placed, it is permitted to cancel the order and notify the relevant authorities.

To accurately and truthfully supply Valbone Fashion with the User's email address, postal address, and/or other contact information. The User also acknowledges that, if necessary, Valbone Fashion may contact the User regarding the User's order using this information (Refer to the Privacy Policy).

The User agrees to receive notifications from us regarding new product launches, special promotions, and other information that may be of interest. By writing to us at the email address provided below, the User may, nevertheless, choose not to receive the aforementioned communication. Please refer to the privacy statement for more information.

PAYMENT TERMS:

An online buying experience includes paying for items. All payments must be received using safe payment methods. User shall be permitted to make payments against any transaction being processed at the Website using a valid credit/debit and/or any other payment card, or online banking facility. The User agrees and affirms that he or she will provide true, complete, and accurate information about his or her credit/debit and other payment cards, as well as online banking accounts. The User also agrees that he or she will bear full responsibility for any cost, expense, loss, or damage incurred as a result of providing false information about his or her credit/debit and other payment cards, as well as online banking accounts.

Only Indian Rupees may be used to pay for any purchases made by the User on the Website. In the case of a prepaid transaction, the User will get an email or SMS at the email address or mobile number provided to Valbone Fashion confirming receipt of payment after the payment for the purchase has been successfully received by Valbone Fashion.

Valbone Fashion takes all Visa, Master Card, Maestro, American Express, and Diners credit and debit cards. The user will be forwarded to the website of the user's issuing bank, where they must follow the instructions to finish the transaction.

Net Banking:

Customers can use their Net Banking accounts to pay for orders. Once the User enters the User login id and password, which are known only to the User, the User will be forwarded to the User bank's website where the User can make a payment.

Sometimes payments can't be processed or stay in the pending stage. If the User encounters any difficulties with payments, he or she should try placing the order again or get in touch with their bank or issuer for support. Valbone Fashion is not responsible for any damage or annoyance the user may experience during the payment process, or for any erroneous charges made to the user's credit cards or net banking accounts.

Users understand and agree that all payments made by the Users using valid credit cards, debit cards, cash cards, and other payment instruments or mechanisms, including net banking, will be processed using a payment gateway or appropriate payment system infrastructure and that this is subject to a separate set of terms and conditions that have been agreed upon by the User and the applicable Issuing Bank and payment instrument issuing company.

Permanent Account Number (PAN) Requirements: The User will be required to upload a copy of its PAN card, within such time as may be prescribed from the date of purchase, for all purchases of an amount equal to or exceeding INR 2,00,000 (INR two lakhs only), failing which, the purchase made by the User will be automatically cancelled. If the name on the PAN card and the name in the User's account with Valbone Fashion differ, the order will likewise be considered void.

When the user receives the products, an invoice will be given to them as well.

All purchases made through the website are subject to all applicable taxes, including but not limited to GST, tariffs, cesses, etc., in accordance with the current rules and regulations in effect.
Delivery:

Before the user continues to pay for their purchase, the delivery address and pin code will be checked against Valbone Fashiona's database. Valbone Fashion will ask the User for an alternative shipping address if its logistics service providers cannot fulfill the order or if the requested area is unserviceable. The User must make sure that both the shipping and payment addresses are in India. Once the User has provided the alternate address, it is his or her responsibility to accept and pick up the delivery from that location. Valbone Fashion will not be held responsible in this situation if the logistics service provider confirms that the delivery was accomplished to the alternative shipping address.

If the option to pick up items from specific stores is chosen, the pick-up must take place no later than 10 days after the order confirmation date, and it must be accompanied by a valid form of identification that proves the customer's identity. If these requirements are not met, the order will be automatically cancelled.

Valbone Fashion will make every effort to ship the order, which includes the product(s) listed in each Delivery Confirmation, before the date specified therein, or, if no delivery date is specified, within the estimated time frame stated when choosing the delivery method, and in any case, within a maximum of 30 days from the date of the Order Confirmation.

Yet, there can be delays due to things like unforeseen events or the delivery zone. Valbone Fashion will inform the User of the situation and give them the choice to proceed with the purchase, set a new delivery date, or cancel the order with a full refund of the amount paid if for any reason Valbone Fashion is unable to meet the delivery date.

The business has the option of using logistics service providers to send the User's ordered goods. The delivery person may communicate with the user before the delivery to affect the delivery. Once an order has been placed, deliveries cannot be changed. A maximum of three [3] attempts at delivering the User's order will be made by the aforementioned logistics service provider. Valbone Fashion reserves the right to cancel the order at its discretion if the User cannot be reached, is not available or refuses delivery of the products in these attempts. The User's email address or cellphone number submitted to Valbone Fashion may get an email or SMS informing them of this cancellation. The User acknowledges that they won't hold Valbone Fashiona responsible for any cancellations.

When products are delivered to the shipping address the user has specified, the title and risk of loss for all products ordered by the user pass to the user.

Delivery Delays - On occasion, deliveries may be delayed due to climatic conditions, natural disasters, disruptions in supply chains, orders/notifications, etc. issued by statutory authorities or competent authorities, political upheavals, difficulties with the logistics service provider, product loss in transit, or other unforeseen circumstances or events outside the control of Valbone Fashiona or the logistics service provider, etc.

Please get in touch with us so that we can take action to trace the User's parcel if the estimated delivery date has passed and they have still not received their item. We ask that Users periodically check their emails and SMS for such changes.

Valbone Fashion will not make up for any pain in the mind, discomfort, or loss brought on by a delivery delay for whatever reason. If any of the ordered products are not available, are delayed, or are lost in transit, the User may be notified by email or SMS at the email address or cell phone number provided to Valbone Fashion.

CANCELLATION POLICY FOR ORDERS:

As stated here, you or we both have the option to cancel an order.

Order cancellation is something we can decide to do. The following, among others, are not limited to the reasons for cancellation:

• Your violation of any of the policies/terms referred to above or your failure to adhere to these Conditions
• Technological errors or problems
• Any justification related to preventing fraud or credit
• The user provides an incorrect or invalid address in the order data.
• Mistakes made when placing the order
• There is a large order placed for possible commercial resale.
• At the same address, multiple orders for the same item are placed.
• Order is not delivered after three (3) tries, and the bank rejects any EMI offers that may have been made.
• Due to a technical error, the pricing or specs for any product displayed on the website may be wrong.

Regardless of anything stated in this document, we maintain the right to accept or reject any order for any reason without further obligation. You will be notified of such cancellation via email or SMS at the email address or cell phone number you have provided to us.

At any time, we reserve the right to take any product from www.valbonefashion.in and to edit or remove any materials or content therein. Despite our best efforts to complete every transaction, there may be unusual situations that compel us to decline to process an order after the Order Confirmation has been sent. We hold the right to do so whenever we want. A product's removal from this website, the removal or modification of any material or content on the Website, or the failure to process an order after sending you the Order Confirmation will not subject us to liability to you or any other party.

Availability Of Products:

Orders for products are all based on availability. Along these lines, we reserve the right to give you information on other products of the same or higher quality and value that you may order if there are problems with the supply of products or there are no more things left in stock. If you decide against ordering the replacement goods, we will refund any money you may have spent.

LIABILITY:

Except as specifically provided in these Conditions, our liability with respect to any product purchased, received, or obtained through our website shall be exclusively limited to the purchase price of such goods.

We can not guarantee the accuracy and security of the information communicated or accessed by means of this website, unless otherwise specifically stated on this website. This is due to the open nature of this website and the potential for errors in the storage and transfer of digital information.

Except as required by law, all product descriptions, information, and contents on this website are offered "as is" without any explicit or implied warranty. In this regard, if the Users are contracting as consumers or users, we are required to supply goods that comply with the contract, and we are responsible for any inconsistencies present at the time of delivery if they apply to the User. The goods are deemed to be in accordance with the contract if they satisfy the following conditions: (1) conform to the description provided by us and possess the qualities that we have described on this website; (2) be suitable for the purposes for which goods of this kind are typically used; and (3) exhibit the quality and performance that are typical of goods of the same type and that can be reasonably expected. We disclaim all warranties to the fullest extent authorized by law, except those that cannot be lawfully disclaimed.

Except for the refund of the purchase price of the goods/products purchased or acquired through this Website, Valbone Fashion Limited shall not be liable for any direct, indirect, consequential, actual, monetary, incidental, or any other kind of damages or losses to the customer or user of the products purchased or acquired through this Website.

INTELLECTUAL PROPERTY:

The User acknowledges and agrees that Valbone Fashion For the party who permitted Valbone Fashion to use the materials or contents on the website owns all copyright, registered trademarks, and other intellectual property rights at all times. Only those uses of the material that Valbone Fashiona or the use license holders have expressly approved are permitted by the User. This does not stop the User from using this website as much as required to copy their order or contact information.

COMPUTER VIRUSES, PIRACY, AND OTHER THREATS:

The User is prohibited from abusing this website by purposefully uploading malware such as viruses, worms, logic bombs, or other potentially destructive software. Any attempt by the User to gain unauthorized access to this Website, the server hosting it, or any other server, computer, or database connected to our Website is strictly prohibited. The User agrees not to launch any distributed denial of service or denial of service attacks against this website. This Clause must be followed to avoid being in violation, as defined by the relevant regulations. Any violation of this regulation will be reported to the appropriate authorities, and we will work with them to identify the offender. In the same way, permission to access this website will be immediately revoked if this clause is broken. If the User downloads content from this website or from websites to which this site directs the User, we shall not be liable for any harm or damage caused by a denial of service attack, virus, or any other software or technologically harmful material that may affect the User's computer, IT equipment, data, or materials.

LINKS FROM OUR WEBSITE:

If our website contains connections to other websites or materials from third parties, those links are given solely for informational purposes and we have no editorial control over the information included within. As a result, we will not accept responsibility for any risk or damage resulting from their use.

The User agrees to defend and hold harmless Valbone Fashion, its affiliates, associates, and each of their respective owners, directors, officers, agents, shareholders, and partners from and against any and all actions, proceedings, claims, losses, damages, costs (including solicitor fees), and other expenses incurred as a result of (1) A violation of any applicable law; (2) A breach of the User's representations, warranties, or covenants; (3) A violation of the terms and conditions of Valbone's service; Additional terms; these Conditions; or Data Protection Policies (including any updates, additional notifications, or instructions); and (4) A violation of the rights of any third party. This clause remains in effect even after the website transaction is completed or cancelled and even if these conditions are removed or terminated.

TERMINATION:

In the event of any default committed by User, including but not limited to the violation of any applicable law, policies, guidelines, and conditions of Valbone's service or additional terms or these Conditions or the Data Protection Policy, Valbone reserves the right to terminate the services provided to any User without prior notice (including any modifications thereto or additional notifications or instructions). Following such termination, the Website shall add the User's information and other details to a "blacklist" and shall periodically review this list. Any User's access to the services offered by Valbone shall be terminated if required to do so by any applicable laws. Without limiting the foregoing, Valbone reserves the right to stop providing services if doing so would not be profitable for the company. By cancelling their user accounts on the website, users have the option to stop using the services and amenities offered by the website.

If the User Account is terminated, the User is no longer permitted to make purchases on the Website. The contents, reviews, comments, or other materials put on the Website by the User shall be withdrawn by Valbone upon the termination of the User's Account for any reason.

The User's personal information would stay in the Website's database for a specific amount of time following the conclusion or cancellation of a transaction or the termination of the services provided to the User through the Website.

The policies, guidelines, and conditions of Valbone's service, as well as any additional terms or provisions of these Conditions and the Privacy Policy, are further clarified. Valbone reserves the right to take appropriate action against any User who is discovered using or otherwise dealing with the Website after the service offered through the Website has ended. Moreover, the User is responsible for paying Valbone for any misuse of the Website.

SERVICES VARIOUSLY BASED ON LOCATION:

Our Website may use data from Global Positioning System (GPS), cellular, Wi-Fi, or Bluetooth networks to determine the User's approximate location to offer the User location-based Services based on the permission granted by the User with respect to monitoring the location.

RENOUNCING RIGHTS:

The failure on our part to insist that the User strictly abides by any obligations assumed by the User pursuant to a contract or these Conditions, or the failure on our part to exercise the rights or take the actions that correspond to us pursuant to this contract or these Conditions, shall not constitute a waiver or limitation of such rights or actions, nor shall it relieve the User of the obligation to comply with such obligations. No other rights or actions arising from the contract or the Conditions shall be deemed to have been waived by our waiver of a particular right or action. Any waiver by us of any of these Conditions or any rights or actions arising from the agreement will not be effective unless it is explicitly stated that it constitutes a waiver of rights, is formalized, and is communicated to the User. Valbone's delay or waiver of any right or remedy under these Terms and Conditions shall not be construed as a waiver of any other or additional rights or remedies, and Valbone shall not be prevented from later exercising such rights or remedies. Valbone shall provide any waiver of rights or remedies in writing.

COMPLETE CONTRACT:

Every prior understanding, agreement, or promise made between the Parties, whether oral or written, is superseded by these Conditions and any referenced document about the purpose of the same. The Parties acknowledge that, aside from what is expressly stated in these Conditions, we have agreed to enter into the Contract without relying on any declaration or promise made by the other Party or that could have been inferred from any statement or document in the negotiations the two parties entered into before said Contract.

Before the Contract's effective date, neither Party shall act in response to any untrue statements made by the other Party, whether in writing or orally (unless said the untrue statement was made fraudulently). The sole action that the other Party may take is in response to a contract violation in accordance with these Conditions.

SEVERABILITY:

The validity, legality, and enforceability of the remaining terms of these Conditions will not be harmed or hampered in any way by the invalidity, illegality, or unenforceability of any one or more of the foregoing sections, each of which is severable and separate from the others.

PARTIAL INVALIDITY:

The following applies if any provision of these Conditions is determined to be unlawful, void, or unenforceable under any current or future applicable Indian law: (1) such provision shall be fully severable; (2) these Conditions shall be construed and enforced as if the unlawful, void, or unenforceable provision had never been a part hereof; (3) the remaining provisions of these Conditions shall remain in full force and effect and shall not be affected by the unlawful, void, or unenforceable provision.

ASSIGNMENT:

The User is not permitted to delegate any of his or her duties under these terms and the privacy statement to a third party.

Valbone reserves the right to assign and transfer to any person, at its sole discretion, all or a portion of its rights, benefits, and responsibilities under these Terms and Conditions or a transaction consummated through the Website.

Valbone, its affiliates, and associates, as well as each of their respective owners, directors, officers, agents, shareholders, and partners, shall not be liable for any failure to provide service messages and notices from the Website.

GOVERNING LAW AND JURISDICTION:

For any grievances/comments/feedback/suggestions/queries, the User may write to us. The coordinates are mentioned below: 

Name –  valbonefashion.in

Email Address- support@valbonefashion.in

Contact No. - +91  9958280522

GRIEVANCE, COMMENTS, FEEDBACK, AND SUGGESTIONS – 

The Terms and Conditions, usage of the Website, and Privacy Policy of this agreement shall be governed by Indian law and the courts in Mumbai shall only have exclusive jurisdiction in the event of any disputes.