FAQ
SHOPPING INFORMATION (FAQ)
Q: What are your shipping options and how much do they cost?
A: We offer various shipping options, including standard and express shipping. The cost of shipping varies depending on the location and the weight of the package. You can check the shipping rates during the checkout process before finalizing your purchase.
Q: What is your return policy?
A: We offer a hassle-free return policy. If you're not satisfied with your purchase or you didn't get what you ordered then, you can return it within 30 Days for a full refund or exchange. The item must be in its original condition with the tags attached. Please see our Returns & Exchanges page for more information.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to many countries. The shipping cost and delivery time may be depending on the destination. You can check the international shipping rates during the checkout process before finalizing your purchase.
Q: How do I track my order?
A: Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your order online. You can also log in to your account on our website to check the status of your order.
Q: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards, PayPal, etc. We take the security of our customer's payment information seriously and use industry-standard encryption to protect your data.
PAYMENT INFORMATION (FAQ)
Q: Is it safe to use my credit/debit card on your website?
A: Yes, it is safe to use your credit/debit card on our website. We use secure encryption technology to protect your personal and payment information.
Q: Can I change or cancel my order?
A: Yes, you can change or cancel your order before dispatch.
Q: Do you offer installment payments?
A: We currently do not offer installment payments. However, we do offer various payment methods to make your purchase more convenient.
Q: When the payment for the order deduct from my bank account?
A:Â It can take a few minutes for the payment to be deducted from your bank account once the order has been placed and your payment has been made.
Q: How do we calculate shipping costs?
A: Shipping costs are typically based on the weight and destination of the package, as well as the shipping method chosen.